Troubleshooting Template#

Note

This is a procedure template file that is associated with a template directory structure. This note should be deleted when the section is properly populated.

Overview#

This is a template for a troubleshooting procedure. It is performed by authorized and trained users.

Error diagnosis#

  • This is an example bullet.

Procedure Steps#

This paragraph describes some general guidance for this procedure. This paragraph is optional depending on its usefulness and the complexity of the procedure.

In the case of a very straightforward procedure, a simple numbered list could be used, like as follows:

Warning

For this example, this step is critical.

  1. This is Step 1 in a enumerated list. It happens to be very important.

  2. This is Step 2.

  3. This is step 3.

  4. Step 4 has two branches, but Step 5 is independent of Step 4.

    1. If Condition A, do the following action in Condition A Instructions.

    2. If Condition B, do the following action in Condition B instructions.

  5. Complete the procedure’s final step.

Condition A for Step 4#

This is an example of a sub-section, used when Condition A applied. Complete the steps in this section:

  1. Step 1 for Condition A.

  2. Return to Step 5 in the section above.

Condition B for Step 4#

This is an example of a sub-section, used when Condition B applied. Complete the steps in this section:

  1. Step 1 for Condition B.

  2. Return to Step 5 in the section above.

Post-Condition#

  • This is an example bullet of a post-condition (Telescope azimuth is 0 degrees.)

  • This is another example of a post-condition (This procedure leaves the telescope with the E-stop activated.)

Contingency#

If the procedure was not successful, report the issue in [relevant Slack channel] and/or activate the Out of hours support.